We're happy to answer your questions or help with returns.

Please fill out the form at the bottom of this page if you need assistance, or text / call us at +86 13137379333

You can also reach us via direct e-mail at 360770982@qq.com

FAQ:

Q: How long will it take for my order to arrive?

A: International Customers: All orders for new in-stock items ship next business day. Arrival time is typically 1-3 weeks depending on the shipping service you select and the customs processing time in your country.  

Q: Will I receive tracking info for my order?

A: Yes.  You will be emailed tracking info after your order ships.  Please make sure to designate a valid email address at checkout so you receive tracking info and order updates.

Q: Where are you guys located?  Where do you ship from?

A: All orders are dispatched from our warehouse located in Hangzhou, China.

 

Q: I'm new to Beyblades.  I don't know what to buy.  Can you help me?

A:  Please read our blog post "A Newbies Guide to Buying Beyblades":https://www.beyscollector.com/simple-blog